Frequently Asked Questions
Hours, Dates of Operation, Gifts Cards & More
What payment methods do you accept?
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Cash, MC, Visa, American Express, Apple Pay, Gift Cards
Are you open everyday?
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Yes, we are open 7 days a week. Please check back for hours as they do change a bit throughout the year.
Are you open all year round?
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No, we close for January, February and re-open in late March.
Where can I get more information about events and new flavors?
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Do you sell gift cards and can I use them at both locations?
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Yes we do! You can purchase gift cards at the store or on our website, however the Salem store uses a different point of sale system so until further notice, if a gift card is purchased at Rocky Hill, it has to be redeemed there. We’re hoping to change this in the future.
Ice Cream Queries
Do you have gluten-free ice cream?
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Yes, we do, click here to visit our flavors.
Do you have dairy-free ice cream and what is it made of?
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Yes we do, our dairy free ice cream is almond milk based.
Do you make all of your ice cream?
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Yes, we make ice cream every day in Salem CT.
Do you have a list of allergens your ice creams may contain?
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Yes, please visit the flavors page and we have a list of allergies listed for each flavor.
Do you have the same flavors at Salem and Rocky Hill?
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Yes and No. Because of space we can offer half of what Salem has in Rocky Hill. You’ll always be able to find the usual suspects, but we rotate approximately half of our offerings through the weeks.
Do you have a list of current available flavors?
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Do you sell soft serve ice cream or just hard scoop?
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We do not currently sell soft serve, but it is
coming in early 2024.
coming in early 2024.
Take-Away, Cakes & Events
Do you cater events?
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Do you offer private events or birthday parties?
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Not yet, but it is something we’re discussing.
Stay tuned!
Stay tuned!
Do you make ice cream cakes?
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No, however, we do sell ice cream pies between mid-November through the end of December.
Can your ice cream pies be customized or personalized?
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No, we make several different flavors, and they are on a first come first serve basis. When they’re gone, they are gone. We can confirm that they are delicious. They feed 6-8 people depending on how big you slice it.
Can I buy your ice cream in grocery stores?
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Not yet, but we do have some smaller wholesale accounts where you can buy our quarts. Click here to review a list of retailers.
Do you sell pints to go?
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No, we currently sell quarts of ice cream. They can be purchased at the store, or some select retailers.
In the Community & Employment
Do you give donations?
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We do have an annual budget and will consider giving back to the local community organizations and schools. If you are interested, you can email us, and we will take a look. We can’t give to everyone, but we promise to consider all applicants.
Are you hiring?
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Depending on the time of the year we do look to hire. It depends on our needs. Please contact us here to inquire about an application and if we have any openings.